Frequently Asked Questions
Everything you need to know about shopping at Wine and Beyond.
How do you ensure the quality of the wine during shipping?
We use specialized, climate-controlled packaging and shock-absorbent materials to ensure your bottles are protected from temperature fluctuations and breakage during transit.
What is your return policy for corked or spoiled wine?
If you believe a bottle is corked or otherwise flawed, please contact us within 30 days of purchase. We offer a full refund or exchange for any product that does not meet our high quality standards.
Is an adult signature required for delivery?
Yes. By law, all deliveries containing alcohol must be signed for by an adult aged 21 or older. The courier will request a valid government-issued ID upon delivery.
Do you offer international shipping?
Currently, we only ship within the continental United States. Please note that shipping regulations for alcohol vary by state, and we will notify you if we are unable to ship to your specific location.
How should I store my wine once it arrives?
We recommend storing your wine in a cool, dark place with a consistent temperature, ideally between 45°F and 65°F. Bottles with natural corks should be stored on their sides to keep the cork moist.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal.